Mobile Carephones

Mobile Carephones pave the way for service users to live a more independent life

We adapt modern technology so that it’s easier to hear, read and use – enabling people to stay closer, enjoy more of life and feel more secure. Making things complicated and unappealing is easy. It’s making them easy and tasteful that’s so challenging. From our latest amplified mobile to the next generation of easy to use smartphones, our design teams have one overriding goal: keep it simple, without making it dull.


Telecare features build into our mobile carepones (may vary between models):


Built-in Emergency Assistance Button

An emergency assistance button is located on the back of the Mobile Carephone. When activated an emergency call will go through to an alarm receiving centre.


Communicates with Alarm Receiving Centres
Our Mobile Carephones use the Doro Secure® IP Alarm Protocol (DSIP) which is a protocol that has been designed to work with our devices.


Remote Configuration
Re-program the Mobile Carephones via our secure web portal i-care online.


Technical Alerts
Low battery, critical battery, switch OFF, switch ON and SIM swap are sent to the alarm receiving centre (requires DSIP).


GPS and A-GPS (Assisted) Localization
This provides a location to the alarm receiving centre or to i-care online web portal of the location of the service user. A-GPS localization provides faster and more accurate position information than GPS so that the service user can be located quickly.


Backup SMS
Backup if data connection fails.


Safety Timer
A function to enable the service user to set a timer for an alarm activation after a specified time frame if they do not cancel it beforehand e.g when having a shower/bath the safety timer can be set for 30 minutes and a call will be made to the alarm receiving centre or nominated contact if the timer is not cancelled in that period.


‘Are you OK?’ Messages
Via i-care online you can program and set ‘Are you OK?’ messages which can be automatically sent to the user for welfare checks, medication reminders. The user must respond with a button push, on prompting service, on the Mobile Carephone. These can be set as a one time alert on service providers request (initiate by sending a SMS to the device) or on a periodical basis, depending on the configuration and requirements of the service user.


‘Safety Zones’ (Geo-Fencing)
Safety zones can be configured via i-care online, once set up, the Mobile Carephone will alert when the safe zone has been breached. Up to 20 safe circle or corridor zones can be defined. The safe circles can be set to a minimum 300 metre radius. When the device moves outside of a defined safe zone/corridor an alarm is sent to the alarm receiving centre. It’s possible to link safe zones (circles) in order to create a continuous safe zone ‘corridor’. An alarm will not be triggered when moving from one defined safe zone to the next.


The service provider can view the location of the device at any time via alarm receiving centres.